FREQUENTLY ASKED QUESTIONS
Q. What benefits can Avicenna offer me that other buying groups can’t?
A. Avicenna is owned by its members who are all shareholders in the business. Avicenna members benefit two ways – as a trading member and as a share holder.
Q. Will my relationship change with my supplier?
A. Nothing changes. You will keep the same account number, place orders in exactly the same way and receive the same service as you do now. As an Avicenna member you will benefit from improved trading terms.
Q. How do I access the special Avicenna rates?
A. As soon as your membership is confirmed, Avicenna will act on your behalf to inform suppliers of your membership and you will have immediate access to the exclusive rates.
Q. What training and development opportunities does Avicenna offer?
A. Avicenna is proud to commit to a rolling calendar of training and development events for all members. Seminars are held regionally, allowing all members to benefit from this service.
Q. Does Avicenna provide any other additional member services?
A. Yes. As well as negotiating the best deals with major suppliers and wholesalers, Avicenna has also set up agreements with many leading service providers including accountancy, banking, legal and I.T. to help members get the most out of their membership.
Q. How does Avicenna keep in touch with its members?
A. As an organisation, Avicenna prides itself on its open communication and is more than happy to speak to members on a 1:1 basis about any queries they may have by phone. In addition, Avicenna also sends out a monthly newsletter packed with news and the latest deals to keep members up to date with what is going on behind the scenes.
Q. What are Avicenna’s plans for the future?
A. Our priority is to continue to assist members with buying and training as well as offering support. We are also investing in the acquisition of brands for the benefit of our members